Direct Support Email
Typical response within 24 business hours
Phone Support
Mon–Fri, 9:00 AM – 5:00 PM EST
Verified Warehouse
11870 62nd St N, Largo, FL 33773
US Returns Processing FacilityHow to Submit a Refund or Order Inquiry
To ensure prompt handling of your request, please include the following details in your email correspondence:
- Your Full Name (as entered during checkout)
- Your BuyGoods Order ID (found in your email receipt)
- The email address used to complete the purchase
- Specific inquiry details (Shipping tracking, Dosage questions, or Refund Request)
Return Shipment Notice: Do not send return packages to our corporate administrative office. All physical returns must be shipped directly to the authorized depot at
11870 62nd St N, Largo, FL 33773 accompanied by your original packing slip or an order identification note.
Billing & Merchant Inquiries
All direct consumer transactions are processed by BuyGoods, an authorized merchant of record for SodaPeak®. For direct inquiries regarding your credit card statement or cancellation assistance, BuyGoods customer service can be contacted at (866) 838-5063.